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How Can a Data Breach Affect Brand value?

How Can a Data Breach Affect Brand value?

Every week, the news of a data breach makes headlines.  What’s important to note here is that the impact of a data breach is way more than the concrete expenses and resources used to manage the breach.

Studies reveal that a data leak can seriously damage a company’s image and brand value. It can harm the goodwill of a brand and cause a loss of client trust.

As per the Risk Based Security research report, in 2019, over 5000 breaches were reported, exposing 7.9 billion records. A data breach is not just a matter of privacy concern; it concerns all the stakeholders interested in protecting the brand’s name.

Whether it’s a global brand or a mid-size company, or a small organization, a data breach will hurt all. It can draw the attention of the media, which will result in bad publicity, especially when customer personal information is at stake. Moreover, a data leak can destroy your brand value and poorly affect your stock performance. It can have a direct impact on the value of your acquisitions.

According to the 2018 Cost of a Data Breach Study conducted by the Ponemon Institute and IBM, you can study the factors that alleviate damage whenever a data breach happens and those that might increase the damages.

The full report can be found here: 2018 Cost of Data Breach Study. However, the total cost of Data Breach can be mitigated if certain steps are followed.

According to a study, a data breach might cost up to US$3.86 million, and the cost of stolen or lost records will sum to US$148. This shows a huge increase as compared to the 2017 report. 

Although, the best attempt is to avoid the chances of a data breach. If a data breach happens, a few vital steps must be followed by an organization to mitigate the losses and to preserve the trust of the customers. 

Data Breach Facts

Additional facts 

In addition to the research mentioned above, a report was recently released from Verizon tracking 41,686 security attacks in all parts of the world, including over two thousand data leaks from 86 nations and 73 data sources. Also, here is some additional information:

Today, technology has become an essential part of our everyday life; we belong to a data-rich society. Because of this, cyber-attacks have also become a part of our day-to-day lives. 

For businesses, It has a direct impact on building the trust of your customers. This will have a huge effect on the affinity of your brand and customer engagement as well. Although, some impacts can affect your business in the long term and spoil the relationship between your brand and your customers. 

The Verizon report guides brands to understand their worth and risk because of a data breach. It provides relevant insights to implement a streamlined cybersecurity plan to protect data, apps, systems, and networks and maintain constant vigil from the ever-present cyber security threats.

Financial gain has always been the most significant motive behind data breaches. These breaches allow opportunistic criminals to destroy and compromise sensitive data. To save the reputation of their brands, the owner is forced to pay a heavy amount, 

In a study, Interband and Infosys recently calculated the highest threat to brand value because of data breaches. According to the list of Interband, considering the 100 Best Globals Brands, the most elevated threat of data breach will be eleven percent of your brand’s value. Although this value might not seem dramatic to you, you will be amazed to know that it can reach more than a hundred percent of your net annual income. However, the exact value might differ from sector to sector. Every industry suffers losses according to its net worth and brand value. 

How to avoid data breaches?

Web applications and websites are the most vulnerable and visible section of any company’s infrastructure, so it is quite obvious that cybercriminals can easily scan these websites every minute and look for vulnerabilities. However, a lot of breaches occur through the assets which are not well tracked, i.e. shadow IT assets and assets which are unintentionally exposed on the internet. 

Source

While web apps and primary android apps are generally carefully tested for security, untracked assets are more tempting targets as they are easy to exploit once identified. Examples of these could be, exposed internal portals, vulnerable components, legacy assets, admin panels, exposed private repositories, docker images, etc. 

How Attack Surface Management Solution can help? 

ASM solutions help you get visibility of your attack surface and thus be able to reduce the same by eliminating assets from the public exposure. For example, an admin panel that is not needed to be accessible on the internet must be kept behind a VPN or restricted to internal networks. 

Furthermore, solutions like NVADR, help not just discover assets, but also uncover security risks/data leakages that can have catastrophic effects on your organization and result in a breach. 

These solutions also help keep track of all the technologies running across the organization and thus if a new vulnerability is identified in a specific stack, you are in a position to be on top of it before it is exploited. 

What to do after a Breach?

So, if you find your business in a situation like this, it means that your brand is under a huge threat and might be a victim of cyberattacks. 

You must conduct an investigation immediately to understand the situation completely. This investigation will help you know how deep this breach’s impact is. It would help if you communicated the investigation findings with the concerned executives. Also, you need to share it with the affected customers to be transparent and timely throughout the entire process. Do everything that can help you win the trust and heart of your customers. This will be the only way to win back their loyalty and trust. 

Conclusion

Hope that the content mentioned above will help you understand data breaches and their impact on your business and how you can avoid or recover from them. It is important to realize that industries can witness a data breach or data leak anytime and anywhere. How much you have prepared yourself to withstand such criminal attacks matters. For more information, you can read blogs at https://dreamsdesign.us/redhunt/oldsite/blog.

Keeping track of all externally exposed assets on the internet and security issues around these assets is a good start. Reducing the Attack Surface is a proactive step and must be considered by tech-heavy organizations. As we know, Security is not a one-time affair, all these steps must be done on a continuous/periodic basis so that vulnerabilities don’t sit on the Attack Surface for long. 

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